HRS4

Year:
2019 

Type of intervention:
Leadership development 

The company
Italian business group leader in the market of B2B digital sales services, customer satisfaction &retention.

Why
we
intervened

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Validate the transition to middle management roles, enhancing the strengths and affecting the
improvement of weak areas.

How
we
intervened

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– Assessment of strategic skills with one to one / group dynamics to assess the interpersonal
and people management sphere;

– Delivery to the HR management and to the Line, with definition for each candidate, of the
development plan necessary to maximize his / her performance.

– On-demand support of experienced managers for the management of daily critical issues
by “new managers”.

The outcome

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– The company was able to invest in the best qualities of people to give continuity and
effectiveness to the company’s leadership.

– The proposed activity stimulated in the new managers the awareness of being the
“transmission belt” of the organizational strategy, encouraging their accountability and engagement.